Ensure that both your email or Login ID and your password is entered correctly upon receiving an incorrect username/password error. Continued consecutive login attempts after receiving this error will result in this error again. Return after around an hour has passed and you should be able to attempt to login again. This account lock down is only temporary. Below are some steps that should be taken to address this error should it be encountered. This will result in the RSI account in question being blocked from all access for some time, but no ticket should be needed to recover access as a result in most cases. As the error message states, this will appear when too many failed login attempts to an account have happened in relatively quick succession.
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